Xmas/New Year services

Written by exactlogistics. Posted in News

Christmas & New Year 2019-20 services

Christmas & New Year services

We will be open during the Christmas period with reduced staff.

Local customers

The last day for collections in Coventry and Warwickshire will be Monday 23rd December. Our network partners will attempt to deliver next day or premium freight on Tuesday 24th December but please check if your receivers will be open and select a.m. service where need be. Economy freight will be delivered on Friday 27th.

We will not collect from local customers again until Thursday 2nd January unless pre-arranged.

International customers

We will be open to receive international arrivals until 16.00 on Monday 23rd December. We ask our international customers to pre-advise us by Friday 20th latest.

Our last trunk from our depot in Rugby to the central Pall-Ex hub will be on Monday 23rd December. The next trunk will be Thursday, 2nd January so premium freight will be delivered on Friday 3rd January and economy freight on Monday 6th.

Therefore, any freight received after 23rd December will not be delivered until Friday 3rd January on premium service or Monday 6th for economy.

We are open to offload international trailers on Tuesday 24th, Friday 27th, Monday 30th, Tuesday 31st December. We will work shorter hours on these days so please pre-advise if you are planning to deliver to us during this period.

Information for all customers

Please check specific delivery schedules with us for rural areas as services may be limited. Remember that 2nd January is an additional public holiday in Scotland so there will be no deliveries that day.

If you have any urgent shipments to collect or deliver during the Christmas and New Year period, please call us and we will do our best to arrange special transport.

International services

For many countries last departures will be 13th December. Many services will not resume until 2nd or even 3rd week of January. Please check with us to ensure your international freight is collected or delivered on time.

We wish you and your families a happy Christmas and a prosperous New Year


Book deliveries and track your freight here


Please contact us on
01788 422400 if you need log in information

UK Service

Collection or delivery, next day or economy

Deliveries to and from Germany

From 1 pallet to a full load in 3 days

Europe-wide services

Daily departures

Deliveries to Amazon Fulfilment Centres

We now offer deliveries direct to Amazon

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Call us on +44 (0) 1788 422400
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