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We communicate, we deliver, we care

This is our business ethos. Every team member is trained to communicate effectively with you, deliver the service you need and care about you, our customer.

exact-red-arrow We communicate

When you call us a real person answers the phone and takes responsibility for the issue. We have time to spend with our customers because we use technology to remove the need for routine, time consuming tasks.

exact-red-arrow We deliver

We work with two of Europe’s leading networks as well as trusted haulier partners so we can find the right solution for each and every one of your jobs. We have invested in IT systems to ensure you have real time information on your shipments and that we can manage any potential issues. We are not a mass market operator with a one size fits all approach.

exact-red-arrow We care

We care because each member of our team takes full responsibility to make sure your delivery is made on time. If there are issues we don’t blame other people but look for solutions to make our service to you even better.

Our customers tell us they like dealing with a small business where there are no long decision processes. The owners work in the business so we can respond flexibly and quickly to solve your problems. Adam & Karen started the company in 2009 and we have grown quickly through taking care of the differing needs of our customers and providing great service.

Our history

Adam & Karen Shuter started Exact Logistics in 2009 with the aim of delivering a very different level of palletised distribution service to businesses in Coventry & Warwickshire. We have grown rapidly through responding to the differing needs of our customers, helping them to win and retain their customers. We now have customers in Germany, Spain and France as well as locally.

We combine the responsiveness and flexibility you expect from a family business with the highest professional standards. Our affiliation with Europe’s leading palletised networks, our advanced web-based ordering and tracking system and our dedication to adding value to your business that means we don’t just deliver the goods, we deliver on our promises.

 

 

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01788 422400 if you need log in information

UK Service

Collection or delivery, next day or economy
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Deliveries to and from Germany

From 1 pallet to a full load in 3 days
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Europe-wide services

Daily departures
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Call us on +44 (0) 1788 422400
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