Of course we are happy for your to call us on 01788 422400 to answer your questions. Alternatively, you may find your answer below.
England,Wales, Scotland, Northern Ireland, Southern Ireland, including Channel Islands,Isle of Man, Isle of Wight and all Scottish offshore islands.
Yes. We can deliver next day to Dublin and Belfast areas. Other areas take 2-3 days for premium service.
Normal delivery times are from 09.00 – 17.00. We will contact receivers in advance to check their opening times to ensure we deliver successfully first time.
Yes. We can even handball goods into the shop and take away the pallet with our Retail Plus service.
Yes. We can deliver with a lifting platform and hand pallet truck to kerbside. Max weight is 1000 kgs, maximum pallet base dimensions 200 x 120 cm.
We can ensure that your goods will get delivered at the correct time and without re-delivery charges or fines to Amazon UK Fulfilment Centres. We can pre-book freight via the Pall-Ex network using the Carrier Central system. This allows the delivering Pall-Ex member to make a consolidated booking directly with the Amazon Fulfilment centre.
We offer a service for all goods as defined by the European Agreement Concerning the International Carriage of Dangerous Goods by Road (ADR) 2017 version. All ADR shipments must be pre-advised with markings and paperwork to confirm to ADR Convention.
We can deliver pallets up to 6m long. We charge you a pro rata multiple of the single pallet rate.
We offer a discount for 4 or more pallets. Please refer to your tariff or ask us for a quote.
Please send your manifest to email@example.com before your trailer arrives. We will contact receivers to book in, prepare awarehouse check sheet and report discrepancies when your trailer arrives. We will also send you a priced manifest showing due dates for all of your freight.
You can track your freight at www.exacton.co.uk Please ask us for a log in.
We can even upload tracking and POD information to your own system in Fortras format.
You can view POD’s at www.exacton.co.uk Please ask us for a log in.
With our Palsist system we can email electronic POD’s directly to you as soon as the delivery is completed.
All international consignments are carried under CMR Terms and Conditions. If the receiver has noted damage on the delivery note or CMR please email firstname.lastname@example.org within 7 days.
We will ask you to supply detailed information about the goods including photos, sales value, customer’s sale invoice. We cannot pass your claim to our insurers until we receive all of the information requested.
We do not process claims for loss or damage under 100 Euros.
Yes. Max weight is 1000 kgs, maximum pallet base dimensions 200 x 120 cm.
For a small charge we can store goods on a temporary basis, restack loads or transfer pallets from one trailer to another.
We contact every receiver to book in your freight. We check opening times, access and if there is a fork lift.