Palletised freight experts helping you to win and retain customers throughout UK and Europe Pallet deliveries in UK & Ireland European pallet distribution Freight to/from Germany UK pallet delivery
As members of Pall-Ex, the leading shareholder-owned network, we can deliver pallets next day to UK and Ireland. Economy deliveries are available throughout the country.
A range of pallet sizes as well as discount rates for Euro pallets and multi-pallet shipments, make us a cost-effective choice.
Learn more International transport to/from Europe
We can transport anything from 1 pallet to a full load throughout Europe. Our service works for both export and import. We have in house customs experts to make sure the whole, process runs smoothly.
Working with Exact Logistics you can go out and win new business or seek new suppliers anywhere in Europe confident that you have a logistics partner that can deliver the goods.
Learn more GB groupage distribution
If you are an international transport company and run your own vehicles to the GB, you can deliver to our central warehouse and we can make the final delivery for you.
You can improve the utilization of your vehicles and make more profit by delivering smaller or difficult consignments to us and letting us deliver your freight.
Inhouse customs clearance minimises delays at borders.
Learn more Customs clearance
We offer a complete customs clearance service to support you whether you are an importer or an exporter. Our specialist customs clearance team can guide you through the whole complex but necessary process.
Our bespoke portal means we can make clearances quickly and cost-effectively to minimise delays at ports.
The communication from Exact is excellent”
A big ‘Thank You’ for the immaculate service and communication."
Ammax Logistics Ltd
Palletised freight distribution across the UK Over the threshold deliveries
If you deliver to shops, offices or homes where receivers expect the goods to be carried inside and the pallet taken away, our
Retail Plus service is for you. Learn more Deliveries to Amazon Fulfilment Centres
For Amazon FC deliveries in UK we manage the whole process from collection, booking with Amazon and delivering as a consolidated load. This means that sellers can avoid fines for late delivery.
We deliver to Amazon Fulfilment Centres throughout Europe too.
Learn more Bespoke solutions
Some of Europe’s leading companies trust us to manage complex logistics projects. We can offer cross-docking, warehousing, re-configuration, time-critical delivery and much more.
We like to say “The answer is yes”
Get in touch We communicate, we deliver, we care
This is our business ethos. Every team member is trained to communicate effectively with you, deliver the service you need and care about you, our customer.
When you call us a real person answers the phone and takes responsibility for the issue.
We have time to spend with our customers because we use technology to remove the need for routine, time consuming tasks.
We work with two of Europe’s leading networks as well as trusted haulier partners, so we can find the right solution for each and every one of your jobs. We have invested in IT systems to ensure you have real time information on your shipments and that we can manage any potential issues.
We care because each member of
our team takes full responsibility to make sure your delivery is made on time. If there are issues we don’t blame other people but look for solutions to make our service to you even better. Frequently Asked Questions BREXIT: An example of a Commercial Invoice which will be needed for all imports and exports to/from EU from 1 January 2021.
Of course we are happy for you to call us on 01788 422400 to answer your questions. Alternatively, you may find your answer below.
What are your delivery times?
We are part of the Pall-Ex network and all members deliver between 9am and 5pm. If you require delivery at a specific time or outside these hours we can arrange this - please contact us for a quote.
Can you do same day deliveries?
Yes we can. Please call us for a quote.
Where can you deliver next day?
We can deliver throughout the UK next day excluding certain rural postcodes, Scottish Highlands & offshore islands. Please ask us for information.
Do you deliver to Europe?
Yes, we can ship or collect anywhere in Europe. Please contact us for further information.
Do you do home deliveries?
We deliver to domestic residences at no extra cost. Our vehicles have tail lifts. We offer a free service to contact receivers in advance to arrange a mutually convenient delivery time. We can even deliver on Saturday mornings. We have found that giving our customers as much information as possible so they can set clear expectations with the receiver always helps. Our drivers will do their best to be helpful but some things just aren’t physically possible. Please contact us for a copy of our guide to home deliveries.
Do you offer timed deliveries?
In most of England we can offer 10 am deliveries. For the rest of the UK we offer pre 12 or pre-booked delivery slots. We also deliver on Saturday mornings. Note: unless you specify a timed delivery we will deliver up to 5pm. Please ask for our schedule of earliest delivery times available to remote areas.
What is the cut off to request a collection?
2pm for collection same day locally. Please book at
https://mynexus.pallex.com/Login.aspx or phone to request a collection. For collections anywhere in UK please book online or email us by 12 noon.
If you find you need a collection later in the day then call us and we will do our best to help.
For European collections we usually need at least 24 hours’ notice but please call us for advice.
Types of freight and loads
Will you accept goods not on pallets?
Our vehicles are designed to carry palletised freight so we cannot safely carry goods not on pallets.
What are your pallet sizes?
Standard Pallet Sizes Euro Pallet Sizes
Do you do full and part loads?
We can quote for full and part loads throughout UK and Europe.
Do you carry hazardous freight?
We carry only limited quantities (LQ’s). Please contact us with the full specification of your goods.
How do I label my pallets?
If you book at
https://mynexus.pallex.com/Login.aspx you can produce bar coded labels. You do not need a special printer, just an ordinary A4 office printer is fine.
Please remember to fix
TWO labels, one to front and one to back of your pallet.
What do I do if the number of pallets I’ve booked increases or decreases?
Please call or email us to advise us. We can make sure that the collection vehicle has enough space for additional pallets and that the correct numbers of labels are produced at our end. You will appreciate that with the number pallets handled through our network, correct labelling is essential to ensure your freight reaches its destination.
Can you offer warehousing?
Yes. From our site in Dunchurch we can offer storage, pick/pack and onward distribution.
Do you have a special rate for local deliveries?
We offer special rates for deliveries roughly within a 50 mile radius of Rugby. Please call us on 01788 422400 for more information.
Can you contact receivers in advance of delivery?
We offer a free booking in service for economy deliveries. This avoids re-delivery charges where receivers may not be available throughout the working day, e.g. home deliveries, building sites, farms.
The day before delivery is due we will attempt to contact the receiver to agree a mutually convenient delivery day. If there is no reply we will leave a message for the receiver to call back during working hours. Our delivery window is 9am to 5pm, this is not a timed service. If after 72 hours we have been unable to make contact with the receiver we will inform you. We will not attempt delivery until we have spoken to the receiver. The goods cannot normally be delivered until the next day after we receive instructions.
If in doubt please ask us.
Can my customers track their delivery?
Yes, there are two options:
Add your customer’s email address in the Track& Trace email field when you book using MyNexus. Your customer willreceive an email with a tracking ID. This means they can see the progress oftheir freight through our network and the location of the delivery vehicle onthe day of delivery. We can give you a web link which enable you tocreate tracking widgets to give to your customer. This is useful when you areselling through a 3rd party and need to upload tracking links.
Can you collect from one collection point to deliver to another 3rd party?
Yes. We can do 3rd party deliveries (sometimes known as carriage forward). Just book on
https://mynexus.pallex.com/Login.aspx or contact us before 12 noon and we can collect same day for delivery next day.
What are your terms & conditions?
All goods carried subject to R.H.A. conditions of carriage 2020 (and earlier editions)
Click here. All international consignments are carried under CMR Terms and Conditions.
Do you have any vacancies?
We are a rapidly growing company and advertise vacancies here on our website and social media. If you have the enthusiasm and skills to work in a fast-paced logistics operation delivering fantastic customer service then please email
email@example.com telling us what you think you can contribute to our team.
Please note we already have recruitment partners in place and so we do not respond to unsolicited approaches from recruitment agencies.
Subscribe to our mailing list
Thank you - You are now on our mailing list!
Our Latest News No 1 for quality of service
Exact's 100% service levels recognised in Pall-Ex league table
Read more New pallet size specifically for parcel distribution
Parcel Pallet offers a cost-effective, efficient and secure way to send large parcels and multiple parcel consignments
Read more We have signed the Armed Forces Covenenant
We support the Armed Forces Community
Read more Vacancy - part time administrator 16 hours - now filled
Part-time customs clearance administrator - thank you to everyone who applied