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About Us

Exact Logistics directors, Adam and Karen Shuter

Our history

Adam & Karen Shuter started Exact Logistics in 2009 with the aim of delivering a very different level of palletised distribution service to businesses in Coventry & Warwickshire. We have grown rapidly through responding to the differing needs of our customers, helping them to win and retain their customers. We are very proud that we have customers who have worked with us since day one.

In 2010 we began trading with German international transport companies and now offer a complete service with customs clearance and final mile distribution.

Our ethos of Communicate, Deliver, Care is at the heart of everything we do. We combine the responsiveness and flexibility you expect from a family business with the highest professional standards. Our affiliation with Europe’s leading palletised networks, our advanced web-based ordering and tracking system and our dedication to adding value to your business means we don’t just deliver the goods, we deliver on our promises.

Timeline

2009

Exact Logistics Limited founded by Adam & Karen Shuter with one employee.

2010

First international inbound customer started.

2011

Moved to current site in Rugby.

2013

Developed bespoke “Palsist” App, saving 130 work days per year

2014

Won Small Business of the Year in the 'Pride of Rugby' Awards.

2015

Joined Pall-Ex.

2016

Achieved 1st place in Pall-Ex KPI quality league for the first time.

2017

Produced Exact Standards Manual documenting service specification and processes.

2018

Upgraded from PalSist to Movesist, bringing further efficiencies.

Joined Log Co.op

2019

Became shareholder in Pall-Ex Group.

Moved to new office block.

Won Log Co.op award for member co-operation

2020

Won Pall-Ex Regional Member of Year Award 2019.

2021

Launched import and export customs clearance service.

Our Latest News

Two-hour delivery windows have arrived at Exact LogisticsTwo-hour delivery windows have arrived at Exact Logistics

8

Feb

Two-hour delivery windows have arrived at Exact Logistics

Improve your customer satisfaction with 2-hour delivery windows

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Pall-Ex Regional Operational Excellence winnerPall-Ex Regional Operational Excellence winner

5

Feb

Pall-Ex Regional Operational Excellence winner

Exact Logistics awarded the Midlands Regional Operational Excellence trophy

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Update for GB importersUpdate for GB importers

2

Jan

Update for GB importers

HMRC has tightened the regulations for importing goods into GB

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No 1 for quality of serviceNo 1 for quality of service

24

Oct

No 1 for quality of service

Exact's 100% service levels recognised in Pall-Ex league table

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