+44 1788 422400

Over the threshold delivery

Retail Plus

We can deliver across the threshold to high street shops, offices or residential addresses. Your customers can choose the delivery location which includes inside a shop or residential building, room or floor of choice and stockroom delivery. The driver will remove all packaging including the pallet.

Over the threshold delivery UK

Surcharges for the service are:

  • £25 / €30 per pallet, for ground floor delivery
  • £35 / €42 for 1st floor or basement delivery

 Terms & conditions

  • Each pallet must weigh less than 500kgs.
  • Individual boxes/cartons/items must weigh less than 20kgs and come within the current manual handling regulations.
  • Parking must be available within reasonable distance of the delivery point.
  • Parking must not be subject to any restrictions whilst the unloading process takes place.
  • Goods will be placed in a stock room or other suitable room but not necessarily put on shelves or any other location.
  • No acceptance of responsibility for damage to goods during this handball process, assuming due care and attention is taken by the Pall-Ex operative.
  • Proof-of-delivery (POD) upon arrival is mandatory, the customer must sign for intact pallet and to confirm the delivery has been made to correct location.
  • No individual item shortages will be accepted once intact pallet is signed for.
  • All consignments should be supervised by store staff where applicable.
info@exactlogistics.co.uk01788 422400Call NowProud shareholder Pallex

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